Charged by Klarna for Something You Didn’t Buy?
You’re not alone – and a written dispute letter can help protect your money and credit.
Step 1: Collect Your Facts
Make sure to include
– Klarna order ID
– Merchant name
– Date of transaction
– Reason for dispute (e.g., unauthorized charge, product never arrived)
Step 2: Write the Dispute Letter
Use a calm and professional tone. Example statement:
 “I am disputing a charge of $72.50 made on June 5th. The product was never delivered and I’ve had no resolution from the merchant.”
Step 3: Attach Supporting Evidence
– Screenshots of tracking or delivery status
– Emails with the seller
– Proof of return or refund attempts
Step 4: Request Prompt Action
Politely ask for a written update or refund within 10 business days.
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Final Tip: Klarna usually responds quickly when you provide complete info. This letter sets the tone for a successful resolution.